Is PureBurner a scam? Check us the way you would check anyone

1. Can you identify the seller?

A legitimate Australian store tells you its trading entity, an ABN and a contact address without making you dig. Ours are published on the about page and in the footer of every page. If a store's only identification is a first name in a testimonial, close the tab.

2. Is there a refund policy with a number in it?

"Satisfaction guaranteed" with no window and no process is not a policy. Ours is 60 days from delivery, with the steps written out on the returns page, including who pays return postage and how long the refund takes to appear.

3. How are payments taken?

Card details on this site are entered on a Shopify-hosted checkout page. We never receive or store your full card number. If a store asks for bank transfer, gift cards, crypto or a card number typed into an email, that is not a payment method — that is a loss.

4. Do the claims stay inside what the law allows?

In Australia, supplements are regulated as foods or listed medicines, and sellers may not claim to treat, cure or prevent disease, or promise specific weight loss. A page telling you that you will lose a set number of kilos in a set number of weeks is either breaking those rules or not selling from Australia at all. We deliberately publish what PureBurner does not do — see does PureBurner work.

5. Are the reviews real?

We publish no star ratings, no testimonial carousel and no review schema, because we will not invent them. Stock-photo faces with first-name-and-initial captions, identical phrasing across "reviewers", and five-star averages with no negative reviews are all cheap to manufacture. Treat them as decoration, not evidence.

6. Is the urgency real?

• Countdown timers that restart on page reload are fake.
• "Only 4 bottles left" counters that never reach zero are fake.
• Prices that "expire today" and are identical next week are fake.

There are none of those on this site. Bundle pricing is standing pricing; the larger bundles cost less per bottle because larger orders cost us less to pack and ship.

7. What does the site do with your details?

We collect the name, email, phone and address needed to ship and support your order, and nothing else. We do not sell customer data. The full detail is in our privacy policy.

Where scams in this category actually happen

• Lookalike domains that copy an official store's design and take real card details.
• "Free trial" offers that quietly enrol you in a monthly charge.
• Marketplace resellers shipping expired or substituted stock.
• Ad creatives using a doctor's or celebrity's face without their involvement.

If you have already paid a site you now doubt, contact your bank or card issuer promptly and report it to Scamwatch. If you are unsure whether a page claiming to sell PureBurner is ours, email support@pureburnerau.com and we will tell you plainly.

Frequently asked