Privacy policy
How PureBurner Australia handles your personal information.
Written by the PureBurner Australia customer team · How we write and check thisLast reviewed September 2026
- Free tracked AU shipping
- 60-day money-back guarantee
- Dispatched from Australia
- One-off purchase — no subscription
What we collect
- Contact details: name, email address and phone number.
- Shipping address: street, suburb, state, postcode and country.
- Order details: the bundle purchased, amount paid and order status.
- Basic technical data such as your device type and pages visited.
We do not collect or store your card number. Card details are entered directly with our checkout and payment provider, Shopify, and never reach our servers.
Why we collect it
- To process your payment and deliver your order.
- To send order confirmations, tracking updates and refund correspondence.
- To answer support enquiries.
- To meet our record-keeping and tax obligations.
- To send occasional offers — only if you ticked the box, and you can opt out anytime.
Who we share it with
Only the parties needed to fulfil your order: our checkout and payment provider (Shopify), our delivery carrier, and our email provider. We do not sell your personal information, and we do not share it for anyone else's advertising.
Where it is stored
Order records are stored in an access-controlled database. Customer records are not readable from the public website — only our secure server-side systems can access them. Some providers may store data outside Australia; where they do, we choose providers with appropriate safeguards.
How long we keep it
Order records are retained for seven years to meet Australian tax and consumer-law obligations. Marketing contact details are kept until you unsubscribe.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to keep it. Email support@pureburnerau.com and we will respond within 30 days.
Cookies
We use only the cookies needed for the site and checkout to function. If we add analytics or advertising cookies later, we will update this page first.
Complaints
If you are unhappy with how we have handled your information, contact us first. If we cannot resolve it, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated when this store launched. This policy is provided as supplied and should be reviewed against your final registered business details.